• $ USD
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PRIVACY STATEMENTS

A. Collection of Personal Information

glassesgallery.com does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only. When you create a glassesgallery.com account the personal information we collect may include: Gender, Name, Date of Birth, Payment Card Number, Expiry Date of Payment Card, Billing and Shipping Address, E-mail Address, Telephone Number, Mobile Number. The personal information we collect from you will be used in some or all of the following ways: to deliver the products you have purchased from glassesgallery.com; to update you on the delivery of the product and for customer support purposes; to provide you with relevant product information; to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our glassesgallery.com; improve the layout and/or content of the pages of our glassesgallery.com and customize them for customers; identify visitors on our glassesgallery.com; carry out research on our customers demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). When you register as a member on glassesgallery.com, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material. Payments that you make through glassesgallery.com will be processed by third party agents (American Express, MasterCard, VISA and PayPal). You must only submit to us or to these third party agents with the payments information which is accurate and not misleading and you must keep it up to date and inform us of changes.

B. Updating Your Personal Information

You can update your personal information anytime by accessing your account on glassesgallery.com.

C. Security of Your Personal Information

glassesgallery.com ensures that all information collected will be safely and securely stored. We protect your personal information by: restricting access to personal information; maintaining technology products to prevent unauthorized computer access; securely destroying your personal information when it's no longer needed for our record retention purposes. glassesgallery.com uses 64-bit SSL (secure sockets layer) encryption technology when processing your financial details. 64-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

D. Disclosure of Personal Information

We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from glassesgallery.com. In exceptional circumstances glassesgallery.com may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. glassesgallery.com is committed to complying with the Privacy Act and the National Privacy principles.

E. Collection of Computer Data

When you visit glassesgallery.com, our company servers will automatically record information that your browser sends whenever you visit glassesgallery.com. This data may include: your computer's IP address; browser type; Webpage you were visiting before you came to our site; the pages within glassesgallery.com you visit; the time spent on those pages; merchandise and information searched for on our site; access times and dates; and other statistics. This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

F. Collection of Customer Review and Feedback

Reviews can be infinitely helpful to other shoppers, provided they are honest and factual. All reviews should accurately reflect your own firsthand buying experience. Concentrate on relevant points of your overall experience such as (but not limited to) delivery, customer service, etc. State your opinions, but be fair in doing so, and please have a look at our guidelines below. Reviews must be written within 24 months of purchase if: you have placed an order or made a purchase from the company (or if a person from the household has done so; however, only one review per order number per household); you have or had a valid wearer profile on the website, in case of forums, dating, gaming sites, etc. glassesgallery.com reserves the right to alter reviews in the event that: names of wearers, company owner and/or employees are included in the review. These may be removed. References to other companies and websites (including links) are included. Again, these may be removed from the review. Reviews can be deleted from glassesgallery.com if: the review is written by a competitor. It can be shown that the reviewer is or was an employee of the company or the reviewer is the company owner. The reviewer has created multiple profiles to review the same company multiple times. The review contains violent or coarse language and the wearer has not changed the review after being notified by glassesgallery.com. The review is not based on a factual shopping experience (see above), or the review pertains to an imposed tax or a fine. Contents of the review are based solely on ethical, political and/or value-oriented positions as opposed to a factual shopping experience. The review only describes the functionality of the purchased product or of the website's layout. Provided the review does include a description of the product's quality or service, it is acceptable to evaluate the purchased product's functionality, quality and/or website layout as well. We will evaluate on a case-by-case basis, if needed, and our decision cannot be escalated. Reviews that do not comply with applicable UK / US / local country law. Those reviews that have been evaluated in our internal quality process and whose reliability has been assessed as questionable* Reviews CANNOT be removed based on the following: the company and wearer disagree on the course of events. It is practically impossible to prove who is right and in these cases, we recommend that the company replies to the review so that other wearers can see their version of the matter. If the wearer should have awarded maybe two or three stars, but have awarded only one. The assessment is "unfair" because, for example: it was a mistake from the supplier. If the reviewer had an experience with the company and is unhappy, we cannot relate to whether it is appropriate for the reviewer to be unhappy. There are simply too many factors involved to make such a decision, so these types of issues are left to be resolved at the discretion of the involved parties. *We monitor several parameters, including IP addresses, e-mail and other technical information.

G. Changes to the Privacy Policy

glassesgallery.com reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

H. Complaints about breaches of privacy

If you believe that your privacy has been breached by glassesgallery.com, please don't hesitate to contact us at cso@glassesgallery.com

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